Legal notice

Seller Information

Company
GURUGURU Co.,Ltd.

Responsible Person
Fuma Masuda

Address
Yoyogi4-22-14-501, Shibuya-ku, Tokyo, 541-0046 Japan

Phone Number
+81-6-7777-1261

Customer Support (Weekdays 10:00–17:00)
support@mayo-suzuki.com

Price

Product prices are displayed on each product page and include consumption tax.
For information on shipping fees, please refer to our Shipping Policy.

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Payment Methods and Timing

The following payment methods are accepted:

• Credit Card (VISA, MasterCard, American Express, Diners Club, JCB)

• Shop Pay

• Apple Pay

• PayPal

• Paidy

  • Convenience Store Payment (FamilyMart, 7-Eleven, Lawson, Mini Stop)

  • Bank Transfer

  • Direct Debit

Payment will be processed at the time of order.

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Delivery of Products

Domestic orders are shipped via Sagawa Express.
Orders from overseas are shipped via Fedex.
Once shipped, we will send you a confirmation email including the tracking number.

Please refer to each product page for the estimated shipping schedule.
We generally do not accept specific delivery date requests.

After shipment, products usually arrive within 1–3 days for domestic order, within 2-10days for international oreders.
depending on the delivery destination.
Please note that delivery may be delayed due to remote locations,
natural disasters, or large-scale events.

For pre-order items, shipment will follow the schedule indicated on the product page.

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Returns and Cancellations

For details on returns and refunds, please refer to our Refund Policy.

Please note that cancellations may not be accepted once order processing has begun.
Depending on the preparation status, shipping fees may not be refundable.

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Secondhand Dealer License

Osaka Prefectural Public Safety Commission
License No. 62107R031179